When to call us?
- Water backing up or overflowing
- Toilet won’t flush and level rising
- Bad smells inside or outside
- Slow draining sinks and showers
- Manhole or gully flooding
- Urgent issues at night or weekends
What we fix 24/7
- Blocked toilets, sinks, baths, and showers
- Outside drains, gullies, and stacks
- Kitchen waste lines and grease build-up
- Root ingress and scale
- Flooded areas from drain blockages
- Urinals and commercial pipework
How we handle your emergency
- Diagnose fast. Find the cause and location.
- Clear the blockage. High-pressure water jetting or mechanical tools.
- Check the line. CCTV if needed to confirm it’s clear.
- Prove the flow. Run tests and show you before/after.
- Clean up. Re-fit covers and leave the area tidy.
- Prevent repeat issues. Simple steps you can take.
Why choose Drain Catt?
- True 24/7 availability
- Local specialists with pro kit
- Clear pricing before work
- Care for your home or site
- Help to stop it happening again
Emergency pricing
- Fixed callout or clear hourly rates
- Quote approved by you first
- Card and bank transfer accepted
- VAT invoice for business claims
Commercial emergencies
- Restaurants and takeaways
- Hotels and venues
- Landlords and letting agents
- Offices, schools, healthcare
- Out-of-hours cover and planned maintenance available
Safety and compliance
- Trained and insured engineers
- Method statements on request
- Photos and reports for your records
Prevention tips after an emergency
- Bin fats, oils, wipes, and food scraps
- Fit strainers in sinks
- Flush with hot water after greasy use
- Book a CCTV survey if problems repeat
- Schedule periodic jetting for busy sites
FAQs
Q: How fast can you get here?
A: We run 24/7. Ask for the next slot in your area.
Q: Do night or weekend rates apply?
A: Rates may vary by time and location. You get a firm quote first.
Q: Can you fix this without digging?
A: In most emergencies, yes. Jetting or mechanical tools clear the line.
Q: The problem keeps returning. What next?
A: Book a CCTV survey. We can spot cracks, roots, or collapsed sections.
Q: Do you clean up after?
A: Yes. We test the flow and leave the area clean.